Start a shift

Every sale belongs to a shift (cashier session) on a register. The register decides which outlet you sell from, which payment methods you can take, and which stock is used.

Picking a register

1. After signing in, pick the organization you work for. This step is skipped if you belong to only one.
2. Pick the Register you’re working on. The list only shows registers at the outlets assigned to you.

If you already have an open shift on that register, the POS takes you straight back to the selling screen.

Opening the shift

1. Count the cash in the drawer and enter it as the Opening float (cash in the drawer). On POS Android the field is Opening Cash Float (Rp).
2. Under Cashiers on this shift, tick the colleagues who will also ring up sales this shift. You are always ticked.
3. Press Open shift (POS Android: Open Shift & Start Selling).

The selling screen opens. The register name, outlet and shift number show at the top.

If the register already has an open shift

If another cashier hasn’t closed their shift on this register, the POS shows who opened it and when. Choose one:

• Join this shift: you’re added to that shift’s cashiers. Your sales are still credited to you.
• Close it and open my own: count the drawer to close the old shift, then open a new one with your own opening float.
• Choose another register (POS Android: Back).

If you still have an open shift on another register

The POS warns You still have an open shift elsewhere. You can press Force close it & open this shift.

Caution

Force-closing records the counted cash as the expected amount. If that drawer held real money, reconcile it with your manager.

Tip

No registers in the list? Registers are managed by an admin in the dashboard, under Settings → Cash Registers. Ask an admin to add one for your outlet.