POS overview
Cashiers use the Medivy POS to run sales at an outlet: opening a shift, ringing up regular and prescription sales, taking payment, printing receipts or sending them to the customer’s WhatsApp, and closing the shift with a cash count.
It comes in two versions:
- POS Web: runs in a browser (Chrome, Edge and similar). Good for a spare laptop or a temporary counter. It needs an internet connection at all times.
- POS Android (the MediPOS app): installed on an Android cashier device. The desktop version (Windows, macOS, Linux) is the same app. It keeps selling when the internet drops.
Both use the same accounts, prices, stock and permissions. A sale from either version is recorded the same way in the dashboard.
On POS Web, press the power icon at the top right of the selling screen and choose Help to open this guide in a new tab.
Permissions
Section titled “Permissions”To sign in to the POS, your account needs the POS / Cashier permission (cashier.*) and must be assigned to at least one outlet. An admin sets this up in the dashboard, under User Management.
POS Web vs POS Android
Section titled “POS Web vs POS Android”| Feature | POS Web | POS Android |
|---|---|---|
| Sign in with email or Google | Yes | Yes |
| Open, join and close a shift | Yes | Yes |
| Barcode scanning | USB scanner | Camera and USB scanner |
| Pick a batch per line | Yes | Yes (needs internet) |
| Prescription and racikan sales | Yes | Yes, plus photo/upload of the prescription |
| Split payment | Yes | Yes |
| Charge to a customer account (invoice) | Yes | No |
| Register a new member | By WhatsApp number in the payment window | Yes, also by WhatsApp number |
| Discount | Per line | Per sale |
| Receipt printing | Straight to the thermal printer (USB, Bluetooth or QZ Tray), or the browser print dialog. The cash drawer doesn’t open | Straight to the thermal printer, cash drawer opens automatically |
| Send the receipt to WhatsApp | Yes, right after the sale | Yes, once the sale syncs |
| Held carts | Yes | Yes |
| Transaction history | Yes: list, filters, detail and receipt reprint | Transaction-number search for refunds |
| Refund as store credit | Yes | No |
| Selling without internet | No | Yes, synced later |
Cashier guides
Section titled “Cashier guides”Getting started
Section titled “Getting started”Selling
Section titled “Selling”- Add products to the cart
- Pick a batch
- Discounts and extra fees
- Customers and loyalty points
- Prescription sales
- Racikan
- Take payment
- Print and send receipts
- Hold a cart
- Refunds
During and after the shift
Section titled “During and after the shift”Devices
Section titled “Devices”- Set up the printer and cash drawer (POS Web and POS Android)
- Offline and sync (POS Android)