Switch between business accounts

One sign-in can manage more than one business account. For example, a purchaser who handles several clinic branches, or a buyer who orders from several pharmacies. Everything in the portal (proposals, requests, invoices) always belongs to the active account.

Choose an account when you sign in

• If you have one account, the portal opens it straight away.
• If you have several, the Pilih akun (Choose an account) page appears. Each row shows the business account’s name with the pharmacy’s name underneath. Click the account you want.

Switch from the menu

1. Click the account name at the top of the left menu (it has an up-down arrow icon next to it).
2. The Ganti akun (Switch account) list opens. The active account has a check mark.
3. Click another account. The portal opens that account’s Ringkasan (Overview) page.

Note

If you only have one account, its name still shows at the top of the menu, but you can’t click it.

Portals on a pharmacy’s own domain

Some pharmacies run the portal on their own domain. When you open that address, the portal opens your account with that pharmacy directly, with no account picker.

If you see Tidak ada akun di sini (No account here), your sign-in isn’t registered as a B2B customer of the pharmacy that owns that address. Open the portal link from the right pharmacy.

Tip

Keep the portal link from each pharmacy’s invitation so you always open the right address.