Loyalty tiers

A tier sets how many points a customer earns per transaction and when points expire. For example: Silver, Gold, Platinum.

Open Accounts → Loyalty Accounts, then the Loyalty Tiers tab. The Membership Tiers section lists every tier.

Create a tier

1. Click New Tier.
2. Enter a Name, such as “Gold”.
3. Optionally set the card look: Badge (emoji/icon), Card Color, Badge Image and Card Background Image.
4. Under Earn Rate, pick a Rule:
   • For each X spent, get Y points: fill in Spend (Rp) and Points Earned. For example, 1 point per Rp10,000.
   • Flat percentage of amount spent: fill in Percentage (%).
5. Optionally set limits: Min. Transaction (Rp) and Max Points / Transaction.
6. Fill in Points Expire After (months). Leave it empty if points never expire.
7. Tick Active. Tick Default tier for new accounts if new accounts should start on this tier.
8. Save.

Reorder tiers

Drag a row to reorder the tiers. The top row is treated as the entry-level tier.

Note

Creating and editing tiers needs loyalty.safeWrite. Deleting a tier needs loyalty.*.