View invoices and payments

Faktur (Invoices) lists every bill the pharmacy issued to your account, with its status and payment history.

See your invoices

1. Click Faktur (Invoices) in the left menu. The subtitle reads “Tagihan untuk akun Anda beserta status pembayarannya.” (bills for your account and their payment status).
2. The table shows the invoice number (No. Faktur), Status, due date (Jatuh Tempo), Total and amount paid (Dibayar).

Invoice statuses:

Status	Meaning
Dikirim (Sent)	The invoice has been sent.
Menunggu pembayaran (Awaiting payment)	Waiting for payment.
Dibayar sebagian (Partially paid)	Part of it has been paid.
Lunas (Paid)	Paid in full.
Lewat jatuh tempo (Overdue)	Past the due date and not fully paid.
Dibatalkan (Cancelled)	Cancelled by the pharmacy.

Open an invoice

1. Click an invoice. Its due date is shown under the invoice number.
2. The top box shows the issue date (Diterbitkan), Total, amount paid (Dibayar) and balance (Sisa Tagihan). The balance is red while anything is still owed.
3. The line table has Deskripsi (Description), Jumlah (Qty), Harga Satuan (Unit Price) and Total, followed by Subtotal, Diskon (Discount), Pajak (Tax) and Total.
4. Once payments exist, the Pembayaran (Payments) section lists each payment’s number, date (Tanggal), reference (Referensi), Status (Menunggu pending, Selesai completed, or Gagal failed) and amount (Jumlah).

Note

If the invoice has a down payment, an Uang muka jatuh tempo (Down payment due) box shows the down payment still owed.

Pay by virtual account

If the pharmacy offers a virtual account for this invoice and there’s a balance left, you see a Pay via … virtual account box.

1. Copy the virtual account number with the copy button (Salin) next to it.
2. Transfer exactly the amount shown from any bank, before the deadline if there is one.
3. The payment is confirmed automatically. The invoice status and the Pembayaran section update.

Caution

Transfer the exact amount shown in the virtual account box. A different amount may not be confirmed automatically.

Tip

Questions about an invoice? Click Ask about this at the top right of its detail page to message the pharmacy with this invoice attached.

The portal doesn’t have a download or print button for invoices yet. If you need the invoice document, ask in the chat or ask your account rep.