Sign in to the POS

Before you can sell, sign in with your cashier account. The same account works on POS Web and POS Android.

Opening the POS

• POS Web: open the POS address your admin gave you (for example pos.medivy.id) in a browser.
• POS Android: open the MediPOS app on the cashier device. If it isn’t installed yet, ask your outlet admin for the installer.

Signing in with email

1. Enter your account’s Email and Password.
2. Press Sign in.
3. If your account uses two-factor authentication, enter the 6-digit Verification code from your authenticator app and press Verify. No access to the authenticator? Choose Use a backup code instead and enter one of your unused backup codes.

You can also press Continue with Google if your account is linked to Google.

Once signed in, go on to Start a shift.

Changing the language

The POS is available in Bahasa Indonesia and English. Use the Language button on the sign-in screen or at the top of the selling screen. POS Web opens in Bahasa Indonesia, and remembers your choice in that device’s browser.

Can’t sign in?

• “This account doesn’t have cashier access”: ask an admin to grant the POS / Cashier permission in the dashboard.
• “No outlet is assigned to this account yet”: ask an admin to assign your outlet in User Management.
• Can’t reach the server: check the device’s internet connection.

POS Android only: app updates

When a new version is out, MediPOS shows A MediPOS update is available. Press Update now to download and install it, or Not now. If an An update is required screen appears, the app must be updated before you can use it.