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Medivy Docs

Online payments

With online payments, customers pay your invoices through a payment link: QRIS, card, virtual account or e-wallet. The invoice is marked paid automatically when the payment comes in.

Medivy sets up the payment provider with you; your organization never handles provider API keys. This page is for checking status and history only; there’s nothing to configure here.

Open Account & Settings → General → Online Payments.

Online Payments settings page (owner/admin): Ready / Not ready yet notice, Status section (Merchant verification, Methods, Money settles) and the Customer payments table

Readiness

Section titled “Readiness”

One of these notices shows at the top:

  • Ready. Your organization can take online payments. Create a payment link from any unpaid invoice.
  • Not ready yet: with the reason. Medivy support sets this up with you.

The Status section shows:

  • Merchant verification: Not started, In review, Verified or Rejected.
  • Methods: the payment methods that are on, such as QRIS, Card, Virtual account, E-wallet.
  • Money settles: where the money goes, either to your payment account at the provider or to your bank account (the account number is masked).
  • Note from Medivy: a note from Medivy, for example a verification document that’s still missing.

Customer payments

Section titled “Customer payments”

Customer payments lists every invoice payment link: Created, Invoice, Amount, the Method the customer used, Paid (when they paid) and Status (such as succeeded, pending, failed, expired or refunded).

Section titled “Create a payment link”

Payment links are created on the invoice, in its Payment channel section, with Create Payment Link. See Customer invoices and payments.